Tussen straat en systeem
Robin de Lange is developing immersive training for key professionals who deal with homeless people in their daily work. Participants experience just how complex everyday life on the streets can be, and practise handling situations where people react with distrust, confusion, anger or withdrawal. Language and cultural differences add a further layer of challenge. The training is aimed at neighbourhood police officers, library staff, youth workers and community coaches, among others. For this group, dealing effectively with homeless people is part of everyday practice. Source: public summaries phase 1, RVO
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SHIFT
SHIFT is an interactive conversation experience for key workers and people seeking support. During the conversation, they work together to build a visual picture of the future around themes such as housing, work, relationships and leisure time. Physical objects, cards and short interactive mini-games make the conversation more tangible and less dependent on words. SHIFT supports key workers without replacing human contact. The method offers an alternative to the classic intake interview and can help build trust more quickly and tailor support more effectively. Potential users include municipalities, welfare, youth and participation organisations, and educational institutions. Source: public phase 1 summaries, RVO
De Blikopener
A crisis reveals just how important a neighbourhood's social infrastructure really is. De Blikopener is a hybrid method that helps municipalities, safety regions and civil society organisations work with residents to strengthen local community resilience. The method uses digital tools, physical interventions and community activation to make residents, key figures, resources, safe spaces and informal networks visible. This helps residents and professionals find each other more quickly before, during and after an emergency, even when formal aid is limited. De Blikopener helps build stronger neighbourhoods, because a neighbourhood is stronger when you already know your neighbours before a crisis hits. Source: public phase 1 summaries, RVO
De Drempel Over
De Drempel Over ('Crossing the Threshold') is a mobile escape experience housed in a converted caravan. In it, key professionals experience first-hand what it's like for vulnerable citizens to get stuck — for example due to low literacy, digital exclusion, or distrust of government. A debrief afterwards directly links this experience back to their own work. Key professionals often understand the problems facing their target group in theory, but don't really feel them. As a result, their approach doesn't always match what vulnerable citizens actually need. The experience is designed for neighbourhood teams, social workers and other professionals who bridge the gap between citizens and government. By making people experience these problems rather than just explaining them, De Drempel Over deepens understanding of vulnerable residents and encourages better-suited support and communication. Source: public summaries phase 1, RVO
The Key
The Key is a mobile immersive simulation game in which key figures and partner organisations practise handling realistic support requests within a neighbourhood. Players gather around a shared dashboard, discuss their approach as the game unfolds, choose routes and see immediately how their choices affect trust, progress, workload and collaboration. In phase 1, Hub Creations is investigating the content-related, technical, usability and market feasibility. They are developing a proof of concept featuring a pilot storyline, a dashboard mock-up and a focus group test with key figures, the municipality and chain partners. Source: public phase 1 summaries, RVO
Onzichtbare Helden: immersive buurttraining voor collectief handelen in crises
Invisible Heroes is a mixed reality neighbourhood training in which residents experience a crisis in their own area together. Using a VR headset, they see digital crisis information about their own street, for example during a prolonged power outage, flooding or a heatwave. Together, they practise the role they and their neighbours can play. The training is designed for municipalities and safety regions to prepare residents for situations where emergency services cannot be everywhere at once. Its contribution to social inclusion and cohesion lies here: neighbours who barely knew each other experience something meaningful together and discover each other's strengths, regardless of language, background or education. Everyone has something to offer. This builds trust in the street, even outside crisis situations. The first customers are municipalities and safety regions. In phase 1, Inner Group is researching feasibility in 2 pilot sites, together with the fire service, Rotterdam-Rijnmond Safety Region, immersive designers (Framespace) and welfare organisations. Source: public phase 1 summaries, RVO
Mosaic
Mosaic is an interactive VR film in which participants literally step into each other's shoes: the civil servant experiences the citizen's life, and vice versa. In the second part, both perspectives meet in a confrontation scene where participants jointly respond to dilemmas. The key contact person selects themes relevant to their own community and guides the follow-up discussion. In phase 1, Scopic Labs investigates which themes, scenarios, ethical frameworks and guidance protocols deliver the greatest impact. Source: public phase 1 summaries, RVO